Questions, Bookings & Payments

Questions:

If you have a question, just send an email to info@eoscycling.com. It is our aim to come back to you within three working days.

Guidebook orders:

Guidebooks can only be paid for via PayPal. Please use the relevant "Buy Now" button on our web pages. If this is a problem for you, please send an email to info@eoscycling.com. We can then provide you with an invoice, so you can make a payment by BACS/International Bank Transfer.

Booking requests:

If you wish to make a booking request for our Devon Coast to Coast Tour without obligations, please send an email to info@eoscycling.com containing the following information:
- Name of the main contact person
- Names of all participants (if under 18, also state ages)
- Mobile phone number
- Postal address
- Your preferred start date
- Number of cycling days
- Extras you wish to book, such as bicycle rental and luggage transport

It is our aim to come back to you within three working days. Our reply will consist of an invoice with a breakdown of costs and additional information. You'll receive this both by email and by post. You'll have then one week to cancel with no obligation or to confirm your booking. It is also possible to amend your booking during this period (for example regarding extra options or special requests). You confirm the booking by paying a deposit to the value of 20% of the total amount. Payment of the full invoice amount has to be received by us at least 4 weeks before the start of the Tour. If you wish to cancel with no obligation, please do so by phone or email. By sending us a booking request you confirm you have read, understood and accepted our terms and conditions.

Payments for holiday packages:

Payments via PayPal or Card:
Only use the "Buy Now Button" below after we sent you an invoice. Note you don’t need to have a PayPal account to make a card payment. On the PayPal page, please put in the invoice number in the "description" box and the total amount you need to pay in the "item price" box. Then click "update totals" and make your payment.





Payments via BACS/International Bank Transfer:
If paying by BACS/International Bank Transfer, please state your invoice number. You'll find BIC and IBAN on our invoice. We'll share international transaction costs. Please select "share costs" when making the payment.